AU Citizen Test & Prep 2026
Help with Lifetime Access, purchases, practice questions, mock tests, the study guide, and other app features.
Contact Support
Email us with the app name, your device model, iOS version, and a short description of the issue.
Screenshots are useful when something is not working as expected. Do not send passwords or payment card details.
Email SupportLifetime Access & Purchases
Lifetime Access is a one-time in-app purchase processed by Apple. It is not a subscription and does not renew.
If you previously purchased Lifetime Access using the same Apple Account, open the app and select Restore Purchases.
Practice Questions & Study Content
If premium questions or study content do not load, confirm that your device has an internet connection, reopen the app, and try again. If the issue continues, contact support using the email above.
Independent Study App
AU Citizen Test & Prep 2026 is an independent educational study app. It is not affiliated with, endorsed by, or operated by the Australian Government or the Department of Home Affairs.
Australian Citizenship Content & Licensing
Australian Citizenship: Our Common Bond © Commonwealth of Australia 2020 is used as a primary reference for the Australian study material.
Material from that publication that is reused or adapted is used under the Creative Commons Attribution 4.0 International licence (CC BY 4.0) , except the Commonwealth Coat of Arms and any other material excluded by the publication.
Study summaries, explanations, and practice questions are independently prepared for the app. Adaptations include summarisation, reorganisation, conversion into question-and-answer format, and explanatory wording.
Official Sources
Australian Citizenship: Our Common Bond — Testable Section
Australian Government Department of Home Affairs — Prepare for the citizenship test
Response Time
We aim to respond to support requests as soon as reasonably possible.